Ardiden Velos and Luz-Saint-Sauveur

We are open from mid April through to about the middle or end of October, dependant upon the weather.

During the summer months, we are open from 8.00am through to at least 7.30pm, 7 days a week. But if you want to rent a bike and we’re not there, just call +33 609 553102 and some-one will come and meet you at the shop.

You will need a credit card or cash for payment, (no checks), a piece of id (passport or similar) that you will need to leave with us and a credit card for us to run a “pre-authorization” or a “caution” of between €300 and €800 per bike, depending on which bike.

This pre-authorization is not a charge, just a guarantee that funds are available in your account if there is any damage to the bike, the same as when you rent a car.

Yes, if you are renting for a number of days, or just for one full day only, you can pick the bike up after 6.00pm the evening before the first day of the rental.

If you are only renting a bike  for a 1/2 day rental, you cannot pick up the bike the evening before. 1/2 day rentals are from 8.30am to 1.00pm or from 2.00pm to 6.30pm only.

All of our SCOTT,  BIANCHI and CUBE road bikes are fitted with 2 bottle cages. Our e-bikes and mountain bikes have 1 bottle cage only.

All our bikes are provided with a high pressure bike pump, (120 psi / 8.2bar) and a saddle bag with a spare inner tube, multi-tool kit, tire levers and a repair kit. 

For health reasons we don’t rent water bottles, so either bring your own, or you can buy 75cl spotty “Tourmalet” water bottles from Ardiden Velos.

Helmets are included with all bike rentals if needed.

Regarding pedals, we have Shimano SPD, Shimano SPD/SL and Look Keo Classic pedals. If you use any one of these systems, just bring your shoes, otherwise you will need to bring shoes and pedals.

If you’re riding for any more than a few days, yes, it’s a good idea to bring your own saddle. They are very easy to switch, but please put the original saddle back on the bike at the end of the rental.

If you have your own Bike fit dimensions that will help us to set your bike up close to how you normally ride. Bear in mind however, that the road bikes that we rent are almost all a quite relaxed “endurance” style geometry, so they may or may not be the same as you’re used to at home.

They are however ideally suited to the local riding and are a lot more comfortable on the climbs than a race bike. (You don’t need to be too aerodynamic schlogging your way up the Tourmalet at 10 km/hr).

All our road bikes and mountain bikes are provided with a pump and a saddle bag with a spare inner tube, tire levers and a repair kit. Even if you are unlucky enough to have more than one puncture in a day, you have everything you need to do the repair(s) yourself.

Our electric mountain bikes are fitted with Michelin Protek Max anti-puncture inner tubes with a self repairing liquid, so no need to worry about punctures at all

In case of a mechanical breakdown that doesn’t allow you to ride back to the shop, (for example a broken spoke) we will come and find you and fix the problem. There will be a business card with our contact information in the saddle bag.

In case of an accident, just make sure to call us, asap, so we can assist as required.